Hospitality

  Job Responsibility of a Captain: 1)Responsible for operating F&B outlets assigned to him/ her.  2)Role & Responsibilities Monitoring & ensuring F & B service operations are running smoothly. 3) Outlet Staff duty roster of service staff. Cost control, Training Maintaining SOP for quality.  4)Should able to introduce innovative ideas for generating targeted sale Guest interaction. 5) Addressing guest requirement. 6) Reporting to outlet manager on duty. 8) Daily staff briefing taking & staff grooming checking. 9) Making a note of out let all inventory. 10) Menu discussion with waiters for promoting sales of product.    

A waiter's Job role: 1) Providing service to guest for enjoying meals.  2)Taking customer order & serving meals. 3)Menu suggestion to client & upselling.                  4) Reporting to Captain daily. 5) Self grooming & briefing attending. 6) Should have product knowledge. 7)Taking inventory of outlet with captain.  8)Cutlery ,crockery & glassware maintenance. 9)Should have a passion to enjoy the profession. 

  Hierarchy as per designations

About a Hotel  In very simple word hotel is a home & away from home. What a Hotel does? A home away home where all Travelers can get shelter for stay & meals. Normally it is a old concept of Inn ,Now a days become a large Service Industry. A very important part of  Tourism sector. Now a days world wide maximum revenue is generated by this hospitality sectors.     Different Category of Hotels 1) City Hotels : A business class hotel located in a City of any country is called City hotel. 2) Resorts : A Resort is located near Sea Beach or in a village side with a peaceful environment. 3) Flotel Hotel: A Flotel is hotel on water as a Floating Property. 4) Motel Hotel: A Motel is a hotel on Vehicle with all needful facilities. 5) Rotel Hotel: A hotel on Wheel as on Train called Rotel Hotel. 6) Cruse : A luxury Hospitality on Ship . 7) Yacht : A yacht is a sail or power vessel used for pleasure, cruising, or racing.   See a Luxury Resort Property

Life of a Hotel Employee . Some one Say So Easy & People Say too Tuff... Every one Follow the Man or Lady serving in Hospitality Industry always with a Smile Face.. What exactly a Life of Hotel Staff ? Is that true what you see ? A prompt Hotel Worker Always keep smile on his face while doing his/ her profession . Behind his/ her smile there are might have several unforgiving pains as no one can guess or can predict . The Hotel Staff serving people actually does he/ she love her job / profession which he / she working  ? or  For hiding his/ her pains has to work ,because there is no more choice to survive ? Now I will bring the light on real life of a hotelier . Many of us  know service industry is growing world wide & Tourism - Hospitality is one of them. For working in hotel no need of learning a higher qualification ,normal school education is ok for this profession, Outer view of this sector looks very enjoyable work & gorgeous. But the true is some thing ...